name: virtual-agent/ios description: "Zoom Virtual Agent iOS integration via WKWebView. Use for Swift/Objective-C script injection, message handlers, support_handoff relay, and URL routing policies." user-invocable: false triggers:

• "virtual agent ios"
• "wkwebview zva"
• "support_handoff ios"
• "zoomCampaignSdk:ready ios"
• "wkusercontentcontroller"

Zoom Virtual Agent - iOS

Official docs:

• https://developers.zoom.us/docs/virtual-agent/ios/

Quick Links

1. concepts/webview-lifecycle.md
2. examples/js-bridge-patterns.md
3. references/ios-reference-map.md
4. troubleshooting/common-issues.md

Integration Model

• Load campaign URL in WKWebView.
• Inject window.zoomCampaignSdkConfig using WKUserScript.
• Register message handlers for exit/common/handoff flows.
• Handle URL behavior in navigation delegates (in-app, SFSafariViewController, or system browser).

Hard Guardrails

• Register scripts and handlers before web interaction.
• Handle iOS 14.5+ download behavior where needed.
• Keep deprecated openURL command support as fallback only.

Chaining

• Product-level patterns: ../SKILL.md
• Contact Center mobile scope: ../../contact-center/ios/SKILL.md